By accessing or using ShenYuan ("Service", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. You must be at least 18 years old to use the Service.
ShenYuan provides AI-generated Chinese astrology reports (BaZi / 八字), compatibility analyses, daily fortune guidance, and related cultural content. All outputs are generated by artificial intelligence based on traditional Chinese metaphysical frameworks. They are provided strictly for entertainment and cultural reference purposes.
You must be 18 years of age or older to purchase any paid service. By completing a purchase you confirm that you meet this requirement. We reserve the right to refuse service to anyone for any reason.
Payments are processed by Stripe, Inc. By making a purchase, you agree to Stripe's terms of service. All prices are displayed in USD unless otherwise specified (Korean users are billed in KRW). Subscription plans renew automatically unless cancelled before the renewal date.
All website content, including design, text, graphics, and AI-generated report templates, is owned by or licensed to Capstone IQ Group Limited. You may not reproduce, redistribute, or create derivative works without written permission. AI-generated report content purchased by a user may be used for personal, non-commercial purposes only.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses. AI-generated content may contain inaccuracies.
To the maximum extent permitted by applicable law, Capstone IQ Group Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.
If you believe your copyrighted work has been used on this platform in a manner that constitutes infringement, please send a notice to hi@lumee.cn with: (a) identification of the work claimed to be infringed; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good-faith belief; (e) a statement of accuracy under penalty of perjury.
These Terms are governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
We may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
We collect information you provide directly, including:
Stripe, Inc. processes all payments on our behalf. Stripe may collect and store your payment card information, billing address, and transaction history in accordance with their own Privacy Policy (stripe.com/privacy). We do not share your personal data with any other third parties for marketing purposes.
User data is stored on servers located in Hong Kong SAR. We use industry-standard encryption (HTTPS/TLS) for all data in transit. Order records and user tokens are stored in encrypted server-side storage. We do not store payment card data.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, email us at hi@lumee.cn. We will respond within 30 days.
We retain order and payment records for 7 years as required by Hong Kong accounting regulations. Anonymized usage data may be retained indefinitely. You may request deletion of your account data at any time.
We use browser localStorage (not tracking cookies) to store your session token and last-used birth data for convenience. We do not use third-party advertising trackers.
Our Service is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their data, please contact us and we will delete it promptly.
We may update this Privacy Policy periodically. We will notify registered users of material changes by email. Continued use of the Service after updates constitutes acceptance.
We want you to be satisfied with your purchase. Please read the following carefully as refund eligibility varies by product type.
7-day refund window for unused reports. AI-generated reports (BaZi, Ziwei, compatibility, name analysis, etc.) are digital products. If you have not yet opened or viewed your report, you may request a full refund within 7 days of purchase — simply email us with your order number and we will process the refund promptly.
No refund once viewed. Once your report has been generated and opened, it is considered delivered and all sales are final. Exception: if a technical error caused the report to not generate at all, you are entitled to a full refund or re-generation at your choice — contact us within 7 days.
Email hi@lumee.cn with your order number, the product purchased, and the reason for your request. We aim to respond within 2 business days. Approved refunds are processed back to your original payment method within 5–10 business days.
If you initiate a chargeback without first contacting us, we reserve the right to contest the dispute with documentation. We encourage you to reach out to us directly — most issues can be resolved quickly and amicably.